General
Management Group
Northeastern
University
319
Hayden Hall
Sheila M. Puffer
Professor of International Business and Marketing
Research
Welcome to my
website at the College of Business Northeastern University Boston
Phone Number : (617) 373-5249
Phone: (617) 373-5249
Fax: (617) 373-8628
Recent
Courses Taught
MKT U401 Marketing Research
INB U341 Cross-cultural Aspects of
International Business
INB G200 Managing the Global
CBA G252 International Management: Insights
from Fiction
CBA G233 Doing Business in
Publications
Books
and Monographs (Click on book title for table of contents )
McCarthy,
Daniel J., Puffer, Sheila M., and Shekshnia, Stanislav V. (eds.) Corporate Governance in Russia.
Puffer, Sheila
M. (ed.) International Management: Insights from
Fiction and Practice.
Puffer, Sheila M., McCarthy, Daniel J., and Naumov,
Alexander I. The Russian Capitalist
Experiment: From State-Owned Organizations to Entrepreneurships.
Puffer, Sheila
M. (ed.) Management
Across Cultures: Insights from Fiction and Practice.
Puffer,
Sheila M., and Associates. Business and Management in
Russia.
Marcic, Dorothy,
and Puffer, Sheila M. (eds.) Management International: Cases,
Exercises, and Readings.
Marcic,
Dorothy, and Puffer, Sheila M. (eds.) Instructor's
Manual to Accompany Management International: Cases, Exercises, and
Puffer, Sheila
M. (ed.) The Russian
Management Revolution: Preparing Managers for the Market Economy.
Chapters 17, 18,
and 19 translated in I.V. Shiriaeva, and E.M. Razina (eds.), Obuchenie Menedzhmentu: Konkretnye Situatsii.
Puffer, Sheila
M. (ed.) Managerial
Insights From Literature.
Puffer, Sheila
M. Instructor's Manual to Accompany
Managerial Insights From Literature.
Meindl,
James R., Cardy, Robert L., and Puffer, Sheila M. (eds.) Advances in Information Processing in Organizations. Volume 4.
Published
in Russian as Mozhno li Upravliat’
Predpriiatiem Vmeste? (Can We Manage
Enterprises Together?)
My contributions
to Behind the Factory Walls were also
used extensively in Lawrence, P., and Vlachoutsicos, C., Managerial decision making, published in
James L. Hecht (ed.), Rubles and Dollars:
Strategies for Doing Business in the
Soviet Union.
Cardy, Robert
L., Puffer, Sheila M., and Newman, Jerry M. (eds.), Advances in Information Processing in Organizations: The
Cross-Functional Linkage of Basic and Applied Research. Volume
3.
Book Chapters
Puffer,
Sheila M., and McCarthy, Daniel J. The Russian economy.
In Helena Goscilo, Karen Evans-Romaine, and Tatiana Smorodinska (eds.), Encyclopedia of Contemporary Russian Culture.
Puffer,
Sheila M. Russia. In Susan Cartwright (ed.), The Blackwell Encyclopedic Dictionary of Human Resource Management.
McCarthy,
Daniel J., and Puffer, Sheila M. Linkages between corporate governance and
corporate social responsibility in
McCarthy, Daniel
J., and Puffer, Sheila M. Ilim Pulp: Corporate governance battles in
Condensed
version of Ilim Pulp battles a corporate takeover. In
McCarthy, Daniel J., Puffer, Sheila M., and Shekshnia, Stanislav, V. (eds.) Corporate Governance in
Ageev,
Alexander, Googins, Bradley, Karpuhina, Elena,
McCarthy, Daniel
J., and Puffer, Sheila M. Gaining Legitimacy: Management’s challenge in
developing and transitioning economies. In
Puffer, Sheila M., and McCarthy, Daniel J. Establishing a new appraisal system. In Stanislav V.
Shekshnia (ed.), Kak Eto
Skazat'
Puffer, Sheila M., McCarthy, Daniel J., and Naumov,
Alexander I. Strategic evolution of a technological entrepreneurship in
Russia’s transitional economy. In Konstantin Theile and
Ciaran O hOgartaigh (eds.), New
McCarthy, D.J., and Puffer, S.M. The role
of knowledge creation and transfer in a high-technology MBA programme. In Konstantin Theile and Ciaran O hOgartaigh (eds.), New
Shekshnia,
S.V., Puffer, S.M., and McCarthy, D.J. Labour relations in the Russian
fast-food industry. In Tony Royle and
Puffer,
Sheila M. Management in
Business and Management. Second edition.
Puffer,
Sheila M. Management in
Business and Management.
McCarthy, Daniel J., and Puffer, Sheila
M. The trend toward pragmatism
in management education: The
influence of globalization and other key factors on programs in
McCarthy, Daniel
J., and Puffer, Sheila M. Changes ahead for Russian management education:
Reflections from the American experience. In Ralph Berndt
(ed.), Unternehmen im Wandel (Change
Management). Schriftenreihe der Graduate School of Business Administration Zurich. Yearbook
5.
Adapted version
of The road
ahead for Russian management education. See articles.
Puffer,
S.M. Russia. In Susan Cartwright (ed.), The Blackwell Encyclopedic Dictionary of Human Resource Management.
McCarthy,
Daniel J., Puffer, Sheila M., and Weihrich, Heinz. Contributions
to management practice by European and North American Management Education
Programs. In Ralph Berndt (ed.), Global Management. Schriftenreihe der
Graduate School of Business Administration Zurich. Yearbook
3.
Puffer, Sheila
M. Introduction. In Gayle R. Teicher and Alan D.
Weinberger (eds.), White Paper to Reform
Business Education in
Puffer, Sheila
M. Business school professor: A “real” job that doesn’t seem
like work. In
Blaize Horner Reich and Dianne Cyr (eds.), Scaling
the Ivory Tower: Stories from Women
in
Puffer,
Sheila M. Management in
Business and Management.
Puffer,
Sheila M. Management education in
Naumov,
Alexander
Puffer, Sheila M. Education for
management in a new economy. In Anthony Jones (ed.), Education
and Society in the New
Zhuplev, Anatoly V., and Puffer, Sheila M. Valentina on the
verge: A case of a Russian woman's career choice. In Dorothy Marcic and Sheila
M. Puffer (eds.), Management
International: Cases, Exercises and
Puffer, Sheila M. Women managers in the former
Adapted version
published in Women in Management Review,
1993, 8 (7), pp. 3-18. Recipient of best paper award for 1993
by the journal's publisher, MCB Press.
Abridged version
published in Dorothy Marcic and Sheila M. Puffer, Management International: Cases, Exercises and
Puffer, Sheila M. Three factors affecting reward
allocations in the former
McCarthy, Daniel J., and Puffer, Sheila M. Managerial participation in decision making
in the
Puffer, Sheila M. The four Cs of the
Russian manager. In Robert W. McGee (ed.), Problems and Opportunities of Economic
Development in
Edited
Journal Issues
Puffer, Sheila M., and
McCarthy, Daniel J. (guest eds.) Special Issue:
Management Challenges in the New
Puffer, Sheila
M., and McCarthy, Daniel J. (guest eds.) Special
Issue: Corporate Governance in Transitioning Economies. Journal of World Business, 38 (4), 2003.
Puffer, Sheila M., McCarthy, Daniel J., and Naumov,
Alexander
Puffer, Sheila M. (guest ed. and translation ed.) Management Education, Part I: The Status of Management
Education in the
Puffer, Sheila M. (guest ed. and translation ed.) Management Education, Part II: New Methods in Soviet
Management Education. Special issue of Soviet Education, 1991. December, 33 (12).
Includes Introduction, pp. 3-7.
Articles
in Refereed Journals
McCarthy, Daniel
J., Puffer, Sheila M., Vikhanski, O.S., and Naumov, A.I. Russian managers in
the new
May, Ruth C., Puffer,
Sheila M., and McCarthy, Daniel J. Transferring management knowledge to
Puffer, Sheila M. Retrospective on Rosabeth Moss Kanter's Men and Women of the Corporation and The Change Masters. The
McCarthy, Daniel J., and Puffer, Sheila M. Corporate
governance in
Puffer, Sheila M., and McCarthy, Daniel
J. The emergence of
corporate governance in
McCarthy, Daniel J., and Puffer, Sheila M. Corporate
governance in
McCarthy, Daniel J., and Puffer, Sheila
M. Russia’s corporate governance scorecard in the Enron era. Organizational
Dynamics, 2002, 31 (1), 19-34.
Reprinted in Thomas
Clarke (ed.), Corporate Governance.
Puffer, Sheila M., and McCarthy, Daniel J. Navigating the hostile maze: A framework for Russian
entrepreneurship. The
Also
posted on www.effectuation.org.
McCarthy, Daniel J., Puffer, Sheila M.,
and Naumov, Alexander I. Russia's retreat to statization and the implications
for business. Journal of World Business, 2000, 35 (3), 256-274.
Reprinted
in Ram Mudambi (ed.), Privatization and
Globalization: The Changing Role of the State in Business.
Naumov, Alexander
Puffer, Sheila
M. Questionable business practices in
Puffer, Sheila M., McCarthy, Daniel J., and Zhuplev,
Anatoly V. Doing business in
Puffer, Sheila M., and McCarthy, Daniel
J. The road ahead for
Russian management education. Journal
of Teaching in International Business, 1998, 10 (1), 53-76.
Puffer, Sheila
M., and McCarthy, Daniel J. Business ethics in a transforming economy: Applying
the integrative social contracts theory to
Also
published as a chapter in Brij Nino Kumar and Horst Steinmann (eds.), Ethics in International Management.
McCarthy, Daniel J., and Puffer, Sheila M. Strategic
investment flexibility for MNE success in
Also
published as a chapter in Ralph Berndt (ed.), Management Strategien 2000.
McCarthy, Daniel J., Puffer, Sheila M., and Naumov,
Alexander I. Olga Kirova: A Russian entrepreneur’s quality leadership. International Journal of Organizational
Analysis, 1997, 5 (3), 267-290.
McCarthy, Daniel J., Puffer, Sheila M., and Naumov,
Alexander I. Partnering with
Adapted version
published as Ekauntek-Rossiia (Accounting-Russia) in A.I. Naumov (ed.), Konkretnye Situatsii dlia Obucheniia
Upravleniiu. (Case Studies for Management Education).
Excerpt,
Partnering with Russia’s new entrepreneurs: Sterling Software USA
and Olga Johnson CEO, Sterling Russia, published in The Journal of Private Enterprise, Fall 1997, 13 (1), 155-158.
Puffer, Sheila M., McCarthy, Daniel J., and Naumov,
Alexander I. Russian managers’ beliefs about work: Beyond the
stereotypes. Journal of
World Business (formerly Columbia
Journal of World Business), 1997, 32 (3), 258-276.
Puffer, Sheila M. Soviet and American managers’
reward allocations: A dependency approach. International
Business Review, 1997, 6 (5), 453-476.
Puffer, Sheila M., McCarthy, Daniel J.,
and Zhuplev, Anatoly V. Meeting of the mindsets in a changing
Puffer, Sheila M., and Shekshnia,
Stanislav V. The fit
between Russian culture and compensation. The International Executive, 1996, 38 (2), 217-241.
Puffer, Sheila M., and McCarthy, Daniel
J. A framework for
leadership in a TQM context. Journal
of Quality Management, 1996, l (l), 109-130.
Translated
as Liderstvo v upravlenii kachestvom
in Menedzhment (Management), 1996, 3,
104-121.
McCarthy, Daniel J., and Puffer, Sheila M. “Diamonds
and Rust” on
Puffer, Sheila M., and McCarthy, Daniel J. Finding the common ground in Russian and American business
ethics.
Included in materials available through Harvard Case
Services, 2004.
Condensed version
reprinted in Russia Business Watch,
1995, 3(3), 14-20, published by the
Puffer, Sheila M., and Weintrop, Joseph B. CEO and board
leadership: The influence of organizational performance, board composition, and
retirement on CEO successor origin. Leadership
Quarterly, 1995, 6 (l), 49-68.
Puffer, Sheila M. Shedding the legacy of the Red Executive:
Leadership in Russian enterprises. International
Business Review, 1995, 4 (2), 157-176.
Puffer, Sheila M., and Meindl, James R. Volunteers from
corporations: Work cultures reflect values similar to the voluntary organization's. Nonprofit
Management & Leadership, 1995, 5 (4), 359-375.
McCarthy, Daniel J., and Puffer, Sheila M. Russian
state-owned enterprise managers view the transition to private enterprise. Journal of Private Enterprise, 1994, 10
(l), 92-107.
Kozlova, Tatiana V., and Puffer, Sheila M. Public and
private business schools in
Puffer, Sheila M., and Shekshnia, Stanislav V. Compensating
local employees in post-communist
In search of talent or just looking for a bargain? Compensation & Benefits Review, 1994, 26 (5), 35-43.
Condensed version
translated by A. Gavrilenko as Oplata rabotnikov v sovmestnykh predpriiatiiakh
i filialakh zarubezhnykh firm, Menedzhment,
1996, 1 (2), 104-106.
Puffer, Sheila M. Understanding the bear: A portrait of
Russian business leaders. The
Reprinted
in
Reprinted
in A.M. Francesco and B.A. Gold (eds.), International
Organizational Behavior: Text,
Puffer, Sheila M. A riddle wrapped in an enigma:
Demystifying Russian managerial motivation. European
Management Journal, 1993, 11 (4), 473-480.
Reprinted in R.M.
Steers, L.W. Porter, and G.A. Bigley (eds.), Motivation and Leadership at Work, 6th ed.
McCarthy, Daniel J., Puffer, Sheila M., and Simmonds, Peter
J. Riding the Russian roller coaster:
99-115.
Puffer, Sheila M. The booming business of
management education in
Puffer, Sheila M., and McCarthy, Daniel J. Decision-making
authority of American and Former Soviet managers: Not so different after all? The International Executive, 1993, 35
(6), 497-512.
McCarthy, Daniel J., Puffer, Sheila M.,
and Shekshnia, Stanislav V. The resurgence of an entrepreneurial class in
Abridged version
published as Novye rossiiskie predprinimateli (The new Russian entrepreneurs), Chelovek i Trud (People and Labor),
1993, 4 , 112-116.
Vikhanski, Oleg S., and Puffer, Sheila M.
Management education and employee training at Moscow McDonald's. European Management
Journal, 1993, 11(1), 102-107.
Reprinted
in Dorothy Marcic and Sheila M. Puffer (eds.), Management International: Cases,
Translated
in I.V. Shiriaeva and E.M. Razina (eds.), Obuchenie
Menedzhmentu: Konkretnye Situatsii.
Puffer, Sheila M., and McCarthy, Daniel J. Soviet managers
view organizational change in large state enterprises. Journal of Organizational Change Management, 1993, 6 (3), 6-23.
McCarthy, Daniel J.,
and Puffer, Sheila M. Perestroika at the plant level: Managers’ job
attitudes and views of decision making in the former
Puffer, Sheila M., and Meindl, James R. The congruence of motives and incentives
in a voluntary organization. Journal
of Organizational Behavior, 1992, 13, 425-434.
Puffer, Sheila M. Career professionals who volunteer:
Should their motives be accepted or
managed?
Nonprofit Management & Leadership,
1991, 2 (2), 107-123.
Puffer, Sheila M., and Weintrop, Joseph B. Corporate
performance and CEO turnover: The role of performance expectations. Administrative Science Quarterly, 1991,
36, 1-19.
Puffer, Sheila M. Attributions of charismatic leadership:
The impact of decision style, outcome, and observer characteristics. Leadership Quarterly, 1990, 1 (3), 177-192.
Puffer, Sheila M. Task completion schedules: Determinants
and consequences for performance. Human
Relations, 1989, 42, 937-955.
O'Reilly, Charles A., III, and Puffer,
Sheila M. The impact of rewards and
punishments in a social context:
A laboratory and field experiment. Journal
of Occupational Psychology, 1989, 62, 41-53.
Puffer, Sheila M., and Brakefield, James
T. The role of task
complexity as a moderator of the stress and coping process. Human Relations, 1989, 42 (3), 199-217.
Puffer, Sheila M. Prosocial behavior, noncompliant
behavior, and work performance among commission sales people. Journal of Applied Psychology, 1987, 72,
615-621.
Staw, Barry M., McKechnie, Pamela I., and
Puffer, Sheila M. The
justification of organizational performance. Administrative Science Quarterly, 1983, 28, 582-600.
Puffer, Sheila M. lnside a Soviet
management institute.
Reprinted
in A. Pablo Iannone (ed.), Contemporary
Moral Controversies in Business. NY:
Cases
in Refereed Journals
McCarthy, Daniel J., and Puffer, Sheila M. Mikromashina of
Adapted
in B. Donnorummo, E.L. O’Malley, and G. Sabol (eds.), Case Studies on Economic Transformation:
Translated
in A.I. Naumov (ed.), Konkretnye
Situatsii dlia Obucheniia Upravleniiu. (Case Studies for
Management Education).
Reprinted
in Thomas L. Wheelen and J. David Hunger (eds.), Strategic Management and Business Policy. Seventh edition.
Shekshnia, Stanislav V., and Puffer, Sheila M. Rus Wane
Equipment: Joint venture in
Instructor’s manual also included.
Translated
in I.V. Shiriaeva, and E.M. Razina (eds.),
Obuchenie Menedzhmentu: Konkretnye
Situatsii.
Reprinted
in M. Mendenhall and G. Oddou (eds.), Cases
and
Reprinted
in D.C. Thomas (ed.), International
Management:
Executive
Interviews
Puffer, Sheila M. Interview: Continental Airlines' CEO
Gordon Bethune on teams and new product development. The
Puffer, Sheila M. Interview: CompUSA’s CEO James
Halpin on technology, rewards, and commitment. The
Puffer, Sheila M. Interview: Mikhail Gorbachev on
globalization. The
Puffer,
Non-Refereed
and Invited Publications
McCarthy, Daniel J., and Puffer, Sheila M. Korporativnoe
upravlenie: Poisk modeli (Corporate governance: In search of a model). Ekonomicheskie Strategii (Economic
Strategies).
Puffer, Sheila M. V Rossii voznikaet
osobyi stil’ russkogo menedzhmenta.
(A distinctive style of management is developing in
Puffer, Sheila M. Editorial: Teams. Journal for East European Management Studies, 1999, 4 (2), 271-272.
Puffer, Sheila M., and Ekaterinoslavskii, Iuri I. Rus
Build: Joint venture. In Robert H. Rosenfeld and David C.
Wilson (eds.), Managing Organizations:
Text, Readings & Cases.
2nd ed.
Originally published
in Puffer, Sheila M., and Associates. Business and Management in
Puffer, Sheila M., Dimitrov, Nikolay, and
Davidson, Natasha. Crossing
the cultural divide: A multinational business class. Northeastern University Magazine,
November 1998, 43-44.
Puffer, Sheila M. Kar’era prepodavatelia: Lichnyi
vzgliad professora amerikanskoi shkoly biznesa (Building an academic career: A
personal perspective from an American business school professor). Menedzhment (Management), 1998, 8,
93-101. Published in Russian.
Zhuplev, Anatoly V., Puffer, Sheila M.,
and McCarthy, Daniel J. Etika i sotsial’naia otvetstvennost’ v
amerikanskom korporativnom menedzhmente.
Upravlenie Personalom (Ethics and
social responsibility in American corporate management. Personnel Management), 1997, 3, 3-15.
Reprinted in Zhurnal dlia Aktsionerov (Shareholders’ Review), 1997, 10
(66), 41-46.
Puffer, Sheila M. Human resource
management in
Puffer, Sheila M., and McCarthy, Daniel J. K iubileiu
kafedry: shestiletnii opyt mezhdunarodnogo sotrudnichestva (Celebrating six
years of collaboration between
Puffer, Sheila M. Faltering businesses often call an
outsider to the rescue.
Naumov, Alexander I., Jones, Anthony, and Puffer, Sheila M.
Eticheskoe otnoshenie k rabote: Novye paradigmy; Sravnitel'nyi analiz
otnosheniia k rabote v Rossii i SSHA. Menedzhment
(New paradigms for ethical attitudes toward work: A comparative analysis of
Russian and American job attitudes. Management),
1995, l (l), 46-66. Published
in Russian.
Puffer, Sheila M. Ethics: The underpinning of effective
leadership. BHRA
Update. Boston Human Resources Association
newsletter, May/June 1994, 8-9.
Book
Reviews
Puffer, Sheila M., and McCarthy, Daniel J. Review of Trust and Western
Business Relationships. (by Angela Ayios,
Puffer, Sheila M. Review of Management in Socialist Countries:
579-581. Review published simultaneously in the French edition of the
journal.
Videotapes
Puffer, Sheila M. Venturing
Inside
Website last updated July 2005